Privacy policy
This policy explains how Château de la Touche processes personal data collected through chateaudelatouchedamour.com, in compliance with Regulation (EU) 2016/679 (GDPR).
1. Data controller
CHATEAU DE LA TOUCHE — 1 La Touche, 85620 Rocheservière, France — Email: chateau.touche@gmail.com.
2. Data we collect
We only collect data you voluntarily provide through our contact form:
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| First name, last name | Identifying you and replying | Consent / pre-contractual steps | 1 year after last contact |
| Replying in writing | Consent / pre-contractual steps | 1 year after last contact | |
| Phone | Calling you back if needed | Consent / pre-contractual steps | 1 year after last contact |
| Event type, date, guests, message | Assessing your project | Pre-contractual steps | 1 year after last contact |
| Anonymised analytics data | Measuring website audience | Consent (cookie) | 13 months max |
3. Recipients
Your data is used solely by Océanne Ravet and Yoan Fady, co-managers. It is never sold, rented or transferred to third parties. Data may be processed by strictly necessary technical sub-processors: Hostinger (hosting, EU), Domavera (contact form processing) and, with your consent, Google Analytics (audience measurement).
4. Retention
Contact form data is kept for 1 year after your last contact with us. Beyond that, it is deleted, unless a legal obligation applies or the project results in a booking contract.
5. Cookies
No non-essential cookie is set without your consent. On arrival, a banner lets you accept or decline analytics cookies. You can change your choice anytime via the "Manage cookies" link in the footer.
- Essential cookies: required for the site to function. No consent needed.
- Analytics cookies (Google Analytics): subject to your consent. Maximum lifetime: 13 months.
6. Your rights
Under GDPR, you have the right to access, rectify, erase, restrict, object to, port, and withdraw consent regarding your data. To exercise these rights, email chateau.touche@gmail.com. We reply within one month.
7. Complaints
If you feel your rights are not respected, you may lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.
8. Security
We implement appropriate technical and organisational measures to secure your data: EU-based hosting, HTTPS encryption, restricted access.
9. Updates
This policy may change; any substantial update will be posted on the site.
Last updated: September 2026.